You’ve heard it before: you never get a second chance to make a first impression. Research shows we make judgments about someone’s trustworthiness in seconds. What’s more, our first impressions are unlikely to change – even if we see conflicting…
When you look at your network, what do you see? Is it people just like you? Most people spend their careers in closed networks, connecting with people in the same industry, with similar demographic and socioeconomic characteristics. It’s human nature…
Need to strengthen your network but not sure how to start? The task can sound overwhelming, particularly when you’re at a crossroads with your job or struggling to find that next opportunity. But working on your network is actually more…
We often confuse likability with sociability. However, the two are not inextricably linked. Your likability has nothing to do with whether you’re an introvert or an extrovert. Rather, likable people take a genuine interest in others and create a positive…
Who has two thumbs and just nailed their business meeting? You! You send a prompt follow-up email with next steps, and then…. crickets. You know your prospect is qualified, and you have a relationship, so why didn’t they respond? Did…
The “friend zone” – the worst zone to be in when you were hoping for more. If you’ve ever unintentionally ended up there in a relationship, you know how difficult it is to get out of. While we typically associate…
There’s no I in team, but there are a lot of opinions, personalities, relating styles, commitment levels, and dynamics. Chances are someone has one or two of those you don’t care for. You may not like all of your colleagues,…
Difficult clients are an inevitable part of doing business. We’ve all had to work with them. It’s frustrating, time-consuming, and stressful. Most of us want to complete our work with them as quickly as possible and say sayonara. But that…
Fact: You will have to work with a person you find difficult. If you haven’t experienced it yet, you will. Relationships play a vital role in how happy, productive, and fulfilled we are at work. Research shows that 60 to…
Relationships are necessary for every person, in every professional role. They’re the biggest predictor of success and one of the most important contributors to career satisfaction. It’s not just having professional relationships that’s important, it’s having the right ones. What…
